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The importance of trust in processes
Hi Reader,
I don’t think I need to mention how important trust is - most people probably think about private situations they face.
I could write a lot about this topic, delving into the nuances and complexities of trust. However, it would be too long for this newsletter, and I know from my side that I would probably skip it too ;-)
But the main message (you know me and that I always make the reference to processes) is: trusting people in processes is so important. It’s not just about ensuring smooth operations, but about creating an environment where individuals feel valued and empowered. It can make a process so much easier and more comfortable for everyone, and people are more involved and motivated when they know their value through trust. A good way to foster this trust is to guarantee that people can make independent decisions (for example in purchasing processes). This not only builds confidence in their abilities, but also fosters a culture of trusting and collaborating within the organization. 🤝
That’s why trust is one of the principles of the New Process approach. It drives efficiency, engagement and overall success.
You might be wondering why I’m sending you this newsletter at this unusual time - well, it’s because I’ve been doing a cool series called “Tea with Thi” with my latest New Process Podcast interviewee: Gia Thi Nguyen. 🫖
We were talking about
- What are ways to create processes with trust? Why is it so important?
- Is there a kind of blind trust?
- How do we even measure trust?
- What does it take to build trust?
- What role does AI play in trust-building?
Feel free to check it out here:
| With Gia Thi Nguyen in “Tea with Thi” about the importance of trust in processes |
I’m really curious to hear your opinion! What value do you place on trust? What have you experienced in your organization in terms of trust? 💭
Thank you for reading. 🚀
Have a great day!
Mirko
Follow me on LinkedIn or listen to the New Process Podcast for more inspirations on how to rethink processes.
Schedule a meeting with me to say hello! 👋
Hi! I'm Mirko. I help you to rethink your process.
Subscribe to the New Process Update and get the New Process Checklist to assess and rethink your process today – it's free! Get useful insights, tools, how-tos, and more to inspire people for processes.
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